Front Office Support
Success Starts (and Ends) at the Front Desk
Building Trust, Systems, and A Patient-Centered Approach
A dental front office team plays a crucial role in the operations and profitability of a dental practice. When visiting your practice, your front office team members are the first and last faces a patient sees. Patients quickly form opinions about their experience based on their interactions with your front office team members. When patients feel cared for, they are more likely to return for future appointments and eager to schedule follow-up appointments.
A positive front office experience is essential for establishing patient loyalty and trust. Many dental front office teams face the challenge of providing exceptional service while managing all the other critically important administrative tasks, including financial responsibilities like insurance claims, billing, and accounts receivable.
Next Level Consultants has three dental front office programs to support practices like yours. We offer dental Front Office Training, Remote Billing Services, and Credentialing/Fee Negotiation. Explore what it looks like working with a dental consultant from our team. Investing in proper procedures or even outsourcing some of those procedures can turn your dental front office team into a lean and mean front-office machine that cares for patients on a whole new level.
Front Office Training
Taking Your Front Office Team to the Next Level
Our Dental Front Office Training includes a complete and comprehensive evaluation of your front office. Our proprietary program thoroughly covers a wide range of tasks and responsibilities. We outline everything, Step by step, explaining the big picture and digging into important details. We provide your team with standardized systems and operating procedures that provide better ways to monitor, oversee, and document effective evaluations.
Our dental front office training prepares team members to perform at a higher level of efficiency and reliability at the front desk. The tasks listed below must be implemented efficiently for a dental front office to maintain exceptional service and care while maximizing revenue. Our program at Next Level Consultants covers all of these tasks or duties.
Dental Front Office Training Curriculum
Insurance verification
Claim submissions
Claim submission tracking
Posting insurance payments
Adjustments and rejections of claims
Fee for service
30-60-90 day AR management
Payment plans
Patient financing
Auditing
Reporting
Patient file management and compliance
Scheduling patients
Patient onboarding
Review insurance network participation
and more…
Remote Dental Billing
Streamlining Front Office Efficiency
The fact of the matter is that there is an abundance of remote billing personnel available to do remote dental billing for dental offices today. But how do you know who to trust and who will be the best? Next Level Consultants billing experts help our dental practice management clients get the absolute best results in their practices by collecting more and lowering 30 - 60 - 90 day ARs.
When you choose Next Level Consultants for dental billing outsourcing, you receive our premium remote billing service, similar to what you would get as a full practice management client. Our guarantee is a personalized first-class service you would expect from a boutique dental consulting firm. When you hire us for remote dental billing, your front desk will be elated and energized to deliver a more personalized and exceptional patient experience. Next Level Consultants’ remote dental billing service will boost your office’s performance by:
- Improving front office time management and efficiency
- Outsourcing improves patient experiences and support
- Increase accuracy and timely claim submissions
- Prompt recovery of outstanding payments
- Reduce denied claims percentage
- Ensure HIPAA compliance
- Increase accuracy of revenue tracking
Remote Billing Services Include
Improving front office time management and efficiency
Outsourcing enhances patient experiences and support
Increase accuracy and timely claim submissions
Prompt recovery of outstanding payments
Reduce denied claims percentage
Ensure HIPAA compliance
Increase accuracy of revenue tracking
Dental Credentialing & Fee Negotiation
Minimizing Complexity & Maximizing Revenue
Next Level Consultants is committed to helping dental professionals achieve long-term success. Our comprehensive dental credentialing services simplify the complex process of gathering and processing necessary documentation, ensuring timely and accurate submission.
By partnering with Next Level Consultants, we optimize your practice's revenue by negotiating favorable insurance contracts, maximizing reimbursement rates, and minimizing claim denials and delays. Our team of dental credentialing specialists can efficiently prepare and submit paperwork, saving you valuable time and resources. Additionally, we stay up-to-date with industry and insurance carrier requirements and regulations, ensuring your practice is compliant and avoids potential pitfalls, penalties, or disruptions in reimbursements.
Reach out to discuss with us how to plan on moving forward with your dental credentialing and handling insurance carriers in your practice. We have decades of experience negotiating and submitting documentation to dental insurance companies. Let us help you get maximum value with the least amount of resistance and complication. We love setting practices up for success! So contact us now to find out how we can help you.
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